VITON13 / Focused service

UX audit: one key journey, up to 15 issues ranked and a backlog for your team

A UX audit in 3–5 working days, from $53 AI-assisted / $73 human-led: we walk through one key journey, such as sign-up, checkout or an enquiry, across up to 10 screens on mobile and desktop, rank up to 15 issues by the evidence behind them and turn them into a backlog your designer or developer can pick up. The price includes 1 revision round on the findings document.

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In short

What does UX audit include?

UX audit starts at USD 53 with AI-assisted production or USD 73 with a human-led route; typical delivery is 3–5 working days.

The published scope includes 1 key journey reviewed from the first screen to the goal, up to 10 screens checked on mobile and desktop, up to 15 issues ranked by severity and by the evidence behind them.

Includes 1 revision round on the findings document; VITON13 confirms the scope in writing.

Starting price$53AI-assisted$73Human-led
Delivery window3–5 working days1 revision round on the findings document
Primary deliverable1 key journey reviewed from the first screen to the goal

What you get and on what terms

UX audit

AI-assistedfrom $53

Human-ledfrom $73

Timeline
3–5 working days
Revisions
1 round on the findings document
Included
only the deliverables listed in the agreed package
Not included
external costs and work outside the agreed scope
From you
brief, current materials and any access needed for this scope
You receive
listed deliverables plus a written completion note
Order this service

Prices in USD; other currencies are approximate. Scope, revisions and dates are written into your estimate.

Who it is for

A company whose site or app gets traffic but loses people on the way to an enquiry or a purchase, and wants to know where and why before paying for a redesign.

What is included

  • 1 key journey reviewed from the first screen to the goal
  • Up to 10 screens checked on mobile and desktop
  • Up to 15 issues ranked by severity and by the evidence behind them
  • 1 design backlog: each issue with a proposed fix and how to check it

Not included

  • The redesign itself (a separate order)
  • Interviews or tests with recruited users
  • Development of the fixes

How the work runs

  1. 01

    You name the journey and the goal, and share analytics, recordings or support tickets if you have them.

  2. 02

    We walk the journey on mobile and desktop, screen by screen, and note every point of friction.

  3. 03

    Issues are ranked by severity and by evidence: analytics, heuristics or what users told you.

  4. 04

    You read the findings and ask questions; after the revision round the backlog goes to your team.

Example

CONCEPT Concept — not a commissioned project

ORIVA, a fictional audio store we built as a concept, leads from the catalogue through the cart to a three-step checkout: the kind of journey an audit reads screen by screen. Labelled CONCEPT.

What this does not prove: It is a concept we designed ourselves, not an audit of a client's live product, and it shows no before/after figures.

Related guides

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01 / Scope & estimate

UX audit

How we work
Starting budgetFrom $53

Find the usability and conversion obstacles in an existing product, prioritise them by evidence and turn findings into an actionable design backlog.

Inside this scope
  • 1 key journey reviewed from the first screen to the goal
  • Up to 10 screens checked on mobile and desktop
  • Up to 15 issues ranked by severity and by the evidence behind them
  • 1 design backlog: each issue with a proposed fix and how to check it
  • Timeline: 3–5 working days
  • Revisions: 1 round on the findings document
  • Included: only the deliverables listed in the agreed package
  • Excluded: external costs and work outside the agreed scope
  • Input required: brief, current materials and any access needed for this scope
  • Handoff: listed deliverables plus a written completion note

A starting estimate for the selected scope. We confirm deliverables, timing and the final price in writing before work starts. External costs are separate.

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UX audit

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What you can count on
  • Written estimate within 1 working day, sent to the contact you choose.
  • Scope in writing before work starts: deliverables, revision rounds and what is not included.
  • We work in five languages and show prices in your currency.
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VJOURNAL / Buyer guide

Read the full guide before ordering

UX Audit Checklist: What to Review Before a Redesign

For UX audit, this field guide covers live evidence, observable inconsistencies, severity, ownership and a decision record another reviewer can repeat.
Open the article
FAQ / Buyer questions

Questions people ask before buying

01Which journey should we pick?+

The one closest to money or to a lead: checkout, sign-up, booking or the enquiry form. If analytics show where people leave, that step goes first.

02Do you test with real users?+

Not in this package. We use analytics, established usability heuristics and any recordings or feedback you have. Recruited user tests are a separate order.

03What if we only care about mobile?+

The mobile UX review is a smaller package that looks at the mobile version only, from $33.

04Will you redesign the screens?+

The backlog proposes a fix for each issue, and some fixes come with a quick sketch. A full redesign is a separate order.

05How do we know the fixes worked?+

Each item in the backlog names the metric to watch, for example step completion or form errors. Compare it over equal periods before and after the change.