AI Hospitality Desk for Hotels & Restaurant Groups
AI Hospitality Desk supports front-of-house and operations without making unapproved promises about availability, allergens, refunds, or guest commitments.
What comes in, what the system does, where a person decides, and what you get.
01Signal
Guest intake
Answer approved routine questions, capture reservation intent, and route exceptions to the right person.
02AI layer
Reservation support
Collect date, party, preferences, and contact details before checking approved availability rules or handing off.
03Human control
Approved decision
A responsible person reviews the critical commercial, technical, safety, or compliance decision.
04Outcome
Fewer missed inquiries
Classify feedback, prepare reviewed responses, and surface recurring service or purchasing signals.
Working example
A process we run ourselves
Our own assistant, not a client installation — it shows the pattern, not a promise of results in your industry.
INTERNALOur own product
VIT ASSISTENT
VITON13 · inside the VITON ID cabinet
Answers members’ questions about VITON13 services on a self-hosted language model. Prices and packages come from a fact sheet generated from our own price ladders, so the model repeats them instead of guessing.
What we did
Input: a member’s question. System: finds the matching service facts and site pages, cites web sources for time-sensitive questions and drafts a short answer. Person: every order becomes a request that someone at the studio answers.
What this does not prove
Our own product, available to members signed in to VITON ID. It shows the pattern — first-party facts in, a person handling the order — not accuracy rates, response times or results for your business.
What is included, what we need from you, and the limits
What the AI operating layer includes
Guest intakeAnswer approved routine questions, capture reservation intent, and route exceptions to the right person.
Reservation supportCollect date, party, preferences, and contact details before checking approved availability rules or handing off.
Reviews and operationsClassify feedback, prepare reviewed responses, and surface recurring service or purchasing signals.
What we need from you
The workflow you want to change and where requests arrive: email, forms, calls, spreadsheets
Examples of real requests with personal data removed
Access to the systems involved, or exports from them
The person who approves prices, commitments and safety decisions
Limits
The system prepares and routes; a person approves prices, terms and safety decisions.
Model, hosting and telephony usage are paid by you directly to the provider.
A pilot covers one workflow and one connected system; anything more is scoped separately.
Options
How much does it cost to automate a workflow, and what is included?
AI Hospitality Desk for Hotels & Restaurant Groups starts at USD 113 for a standard implementation or USD 173 for a custom implementation; typical delivery is 3-15 days.
The published scope includes guest intake, reservation support, reviews and operations.
VITON13 confirms deliverables, inputs, revisions, exclusions, handoff, timing and final price in writing before production begins.
AI Use-Case Session
A working session that picks one process worth automating and scopes it honestly.
Standard implementationfrom $113
Custom implementationfrom $173
90-minute working session
One process picked and scoped
Written next-step plan
Timeline
1 working day
Revisions
1 clarification round
Not included
build, integrations, licences
You receive
listed deliverables plus a written completion note
A focused review of one process: where it loses time, what data exists, and whether automating it is worth doing at all. The same audit runs for every industry we automate.
Standard implementationfrom $113
Custom implementationfrom $173
One workflow mapped end to end, with the loss points named
Data and integration review against the systems you already run
Pilot scope and a KPI baseline to measure the pilot against
A written recommendation, including “do not automate this yet”
Timeline
2-3 working days from the kickoff call
Revisions
the number of review rounds is confirmed in the written scope
Not included
any build — this ends in a decision, not a system
You receive
listed deliverables plus a written completion note
One live workflow is connected, tested with the team and placed behind human approval. The engagement works the same way for every AI product; what changes is the process being automated.
Standard implementationfrom $213
Custom implementationfrom $313
Individual offer after the scope review
One production workflow, running on your real data
Integration with one CRM or operational system
A human approval gate on every commercial or safety decision
Team onboarding and two weeks of launch support
Timeline
1-2 weeks, with one consolidated correction round
Revisions
the number of review rounds is confirmed in the written scope
Not included
model, hosting and telephony usage — paid by you to the provider
You receive
listed deliverables plus a written completion note
Both routes produce professional work. Scope, deliverables, timeline, revisions, required inputs, exclusions and handoff are confirmed before production. External costs are separate.
USD is the tariff currency; other currencies are indicative conversions.
Process
How the work goes
01
Audit
We map the real workflow, exceptions, data sources, decision rights, and current performance baseline.
02
Blueprint
We define the integrations, approval gates, security boundaries, and the first measurable use case.
03
Pilot
The workflow runs with a limited team, traceable outputs, and human review before critical actions.
04
Scale
After the KPI review, we stabilize the system and expand only where the evidence supports it.
Questions
Frequently asked
Can it promise a reservation or refund?
Only within explicit approved rules. Exceptions, refunds, allergies, complaints, and special commitments should route to a responsible person.
Can it work in several languages?
Yes. Language coverage, approved answers, escalation rules, and channel behavior are defined during the pilot.
What happens after I order?
Before work starts, we confirm the production mode, final price, deliverables, timeline, revision rounds, exclusions and handoff in writing.
What should I provide before work starts?
Share the goal, current materials, required access, a decision owner and any fixed deadline. The selected scope lists the exact inputs needed for delivery.
How are revisions and changes handled?
The package states the included revision rounds. A new direction, extra output or work outside the confirmed scope is priced for approval before it begins.
One message and one way to reach you are enough. No account needed. We confirm what is possible, the scope and the final price in writing before work starts.
We reply using the contact you choose, usually within one working day.
Scope in writing before work starts: deliverables, revision rounds and what is not included.
Remote delivery worldwide, in five languages, with prices shown in your currency.
No account needed. Attachments are encrypted in this browser before upload.
Other ways to reach the studio
Direct lineWrite to the studio directly
No account and no waiting on a form: what you write lands in the studio's cabinet the moment you send it, and the reply appears right here and in your email.
Reply in 1 to 13 minutesDuring studio hours. A message sent at night is answered first thing in the morning.
What happensYou write what you want in your own words. The message goes straight into the studio's inbox with this service and the chosen package attached. The studio answers here, in this window, within 1 to 13 minutes during working hours, and a copy of every reply goes to your email. No account is created.What happens
Services from $13
AI reduces repetitive production time. VITON13 passes that efficiency back to the client while human review remains part of every delivery.
Directional model, not a savings guarantee. A paid audit validates volumes, exceptions, integration cost, quality requirements, and the real baseline before any investment decision.
Site fixes from $33, Next.js websites from $73, business sites from $113. Agreed scope, responsive build and launch support included.
from $33
[Service field guide]
How AI Hospitality Desk for Hotels & Restaurant Groups works, what is included and how to prepare
AI Hospitality Desk for Hotels & Restaurant Groups is most useful when it is treated as a working system rather than an isolated deliverable. The goal is to connect calls, reservations, reviews with a visible business outcome, a controlled process and files or tools that remain usable after launch.
01
Hospitality feels personal only when the operation behind it is consistent.
We automate repetition so the team can spend more attention on the guest moments that should never feel automated.
The same questions arrive every day, but each unanswered call still feels unique to the guest. Availability, arrival, menu details, reservation changes, and reviews create a continuous queue that crosses shifts and locations.
AI Hospitality Desk keeps approved knowledge and handoffs consistent while clearly escalating allergies, complaints, refunds, and special commitments. It creates continuity without manufacturing false warmth or unapproved certainty.
The machine should carry repetition. People should carry hospitality.
02
What is included
The exact scope depends on the brief, but the working structure below shows the parts we normally connect into one delivery line.
01
Guest intake
Answer approved routine questions, capture reservation intent, and route exceptions to the right person.
02
Reservation support
Collect date, party, preferences, and contact details before checking approved availability rules or handing off.
03
Reviews and operations
Classify feedback, prepare reviewed responses, and surface recurring service or purchasing signals.
03
How the project moves
Every stage has an observable output. Feedback is tied to the commercial or operational objective, so approval does not depend on taste alone.
01
Audit
We map the real workflow, exceptions, data sources, decision rights, and current performance baseline.
02
Blueprint
We define the integrations, approval gates, security boundaries, and the first measurable use case.
03
Pilot
The workflow runs with a limited team, traceable outputs, and human review before critical actions.
04
Scale
After the KPI review, we stabilize the system and expand only where the evidence supports it.
04
Who this service is for
The strongest fit is a team with a real decision, a responsible owner and access to the inputs required to validate the work.
Independent hotels
For properties with a busy reception, repeated questions, and fragmented booking communication.
Restaurant groups
For multi-location teams managing calls, bookings, reviews, and daily service consistency.
05
Scope and starting price
Published prices are starting points. The final scope depends on volume, integrations, research depth, number of decision-makers and the level of launch support.
AI Use-Case Session
A working session that picks one process worth automating and scopes it honestly.
A focused review of one process: where it loses time, what data exists, and whether automating it is worth doing at all. The same audit runs for every industry we automate.
One live workflow is connected, tested with the team and placed behind human approval. The engagement works the same way for every AI product; what changes is the process being automated.
