INTERNALOur own product
VIT LIVE assistant
VITON13 · VIT LIVE tab of the VITON ID cabinet · panel: VIT ASSISTENT
Answers signed-in members’ questions about VITON13 products and studio packages from its own catalogue first (84 items per language), with fixed replies on prices and ordering read from our price ladders. Only when nothing matches does the question go to a self-hosted language model.
- What we did
- Input: a member’s question. System: a keyword matcher ranks the catalogue and replies with up to six priced cards; fixed replies answer price and ordering questions; the model is the last step. Person: the member chooses — nothing goes into the bag without that choice. Orders go through the forms on the service pages and are answered by the studio.
- What this does not prove
- Our own product for signed-in VITON ID members, not a client installation. Keyword matching with no vector search; no usage, accuracy or conversion figures; the case does not show the model running in production. It shows the pattern — first-party facts in, a person deciding — not results for your business.